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Harrods warehouse staff underpaid by thousands of pounds after agency error

Harrods warehouse staff have been underpaid thousands of pounds after the temporary recruitment agency employing the workers failed to award them the correct levels of holiday pay.The error, which possibly equates to a six-figure debt owed to hundreds of lower-paid personnel, marks the latest setback to the image of the exclusive Knightsbridge retailer, which is owned by Qatar’s sovereign wealth fund and has spent the past 12 months firefighting a series of crises.The recent difficulties have included Harrods establishing a compensation scheme in March for survivors of alleged sexual abuse by the former owner Mohamed Al Fayed, while in May the department store warned customers their personal data may have been taken after a high-profile IT breach.Harrods warehouse workers were underpaid by The Best Connection, a temporary staffing agency that employs the staff and then supplies them under contract to Harrods.The discovery is understood to have been made after two years of warnings to Harrods that the pricing of The Best Connection’s services raised questions if it was lowballing tender offers to corporate customers, only to make back any missing margin from lower-paid workers

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Airbus issues major A320 recall after mid-air incident grounds planes, disrupting global travel

Airlines around the world cancelled and delayed flights heading into the weekend after Airbus announced on Friday that it had ordered immediate repairs to 6,000 of its A320 family of jets in a recall affecting more than half of the global fleet.The European Union Aviation Safety Agency (EASA), which is the main certifying authority for A320 aircraft, issued the instruction on Friday night as a precautionary action, saying that “safety is paramount”.The US Federal Aviation Administration also issued an emergency airworthiness directive for certain Airbus planes, requiring the aircraft to replace or modify specific software.The fix mainly involves reverting to earlier software and is relatively simple, but must be carried out before the planes can fly again, according to the bulletin to airlines seen by Reuters.Of the 6,000 jets affected, a sub-set will need a time-consuming hardware change rather than a quick software fix, though the number that require more extensive fixes was smaller than the initial estimates of 1,000, Airbus said

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US small businesses sound alarm over Trump’s tariffs amid crucial holiday season

Donald Trump’s tariffs have increased prices on an array of popular holiday goods and driven a “massive” number of small firms out of business, industry leaders have warned.On Small Business Saturday, firms have their fingers crossed that strong holiday sales will ease the impact of a tough year. But many aren’t holding their breath.“My husband and I have invested a lot of our retirement money into this business,” Joann Cartiglia, owner of Queen’s Treasures, a toy company in Ticonderoga, New York, during a press briefing organized by We Pay the Tariffs, a coalition of small businesses, this week. “And now I have absolutely no hope of retirement

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Soon-to-be-axed 7am Manchester-London train will still run – but without passengers

The good news for rail travel between Manchester and London is that a morning train will continue to link the two cities in under two hours. The bad news: passengers will no longer be able to get onboard.The rail regulator has axed one of Britain’s fastest and most lucrative intercity services, the 7am Avanti West Coast from Manchester Piccadilly to London Euston, as part of a timetable shake-up that will take effect in mid-December.What will heap on frustration for passengers, as well as the operator, is that the exact same train service will continue to run between the stations from 7am each weekday: crewed, fast and empty.The train and staff still need to travel from Manchester as they are rostered to operate subsequent services out of Euston on the new December timetable, under rail’s complex planning

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Jetstar cancels 90 domestic flights across Australia after global Airbus A320 recall

Jetstar has grounded some of its Airbus fleet in Australia and cancelled domestic and international flights after the aerospace manufacturer ordered software changes to thousands of its A320 planes following a mid-air incident.Ninety Jetstar flights were affected on Saturday with disruption expected to continue until Sunday, the airline’s head of flying operations, Tyrone Simes, told reporters at Melbourne airport.Airbus said on Friday it was ordering an immediate software change on a “significant number” of its bestselling A320 family of aircraft, a narrow-body plane which is also used by Virgin Australia and Qantas.Simes said on Saturday Airbus had issued Jetstar with a maintenance directive to reverse a software upgrade that had been installed on some planes and resulted in a malfunction.He said 34 of Jetstar’s 85 Airbus fleet were affected, but engineers could complete the software update on the ground in Australia, which would take about two to three hours for each plane

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UK at risk of ‘sudden confidence crisis’ if markets lose faith in budget – as it happened

UK government borrowing costs have inched down today, as the bond markets continue to welcome the budget.The yield (or interest rate) on 10-year gilts has dipped by 1.5 basis points to 4.44%, while 30-year gilt yields are down 3.5bps

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Asda hits out at government for ‘killing confidence’ among consumers

Asda has criticised the government for “killing confidence” among consumers but blamed “self-inflicted” problems that left gaps on shelves for a big reverse in sales.Total sales at the UK’s third-largest supermarket fell 3.8% to £5.1bn in the three months to the end of September compared with the same period a year before – diving back from 0.2% growth in the previous quarter

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OBR challenges claims Reeves dropped income tax rise due to rosier forecasts

The Office for Budget Responsibility (OBR) has cast doubt on claims Rachel Reeves dropped plans to raise income tax in this week’s budget because of rosier forecasts, pointing out she knew about these well before the change of heart.In a move likely to exacerbate tensions with the Treasury, the OBR chair, Richard Hughes, has taken what he acknowledged was the “unusual step” of writing to the Treasury select committee to explain how its forecast evolved, “given the circumstances in this case”.Reeves’s budget was preceded by a flurry of speculation and briefing, even before the OBR accidentally made its documents available online earlier than intended on Wednesday.The chancellor took the rare step of delivering an early morning “scene setter” speech, on 4 November. This was widely interpreted as an attempt to clear the way for breaching the letter of Labour’s manifesto pledge on income tax by raising rates

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Germany to urge EU to soften 2035 ban on sale of new petrol and diesel cars

The German chancellor, Friedrich Merz, is to urge the EU to soften the 2035 cutoff date for the sale of combustion-engine cars.Merz said he would send a letter to the European Commission president, Ursula von der Leyen, on Friday urging Brussels to keep technological options open for carmakers. The sale of new petrol and diesel cars in the EU is scheduled to be banned in a decade’s time.Merz’s letter hardens the battle lines emerging between Germany’s powerhouse car industry and those pleading with Brussels to stick to its flagship green policy, which is designed to help the EU meet its 2050 carbon-neutral target.“We’re sending the right signal to the commission with this letter,” Merz said, adding that the German government wanted to protect the climate in “a technology-neutral way”

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Ryanair closes frequent flyers club after members take advantage of discounts

Ryanair is shutting its frequent flyers members’ club after only eight months because customers exploited its benefits too much.The budget airline said on Friday it was closing the scheme, which offered benefits including flight discounts, free reserved seating on up to 12 flights a year and travel insurance.It said 55,000 passengers had signed up to Prime, generating €4.4m (£3.5m) in subscription fees but customers had received more than €6m in benefits, making it a lossmaker for the company

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JP Morgan boss gave go-ahead for new £3bn tower in London after UK assurances

The boss of JPMorgan Chase approved plans for a new £3bn tower in London after a senior adviser to the UK prime minister travelled to New York to reassure the bank over the government’s pro-business stance, it has emerged.The Wall Street bank, which along with Goldman Sachs announced substantial investment plans in the UK hours after they were spared tax increases in Rachel Reeves’s autumn budget, only signed off on the plan for its new UK headquarters last Friday.This followed a trip to the US by Varun Chandra, Keir Starmer’s business envoy, to meet Jamie Dimon, the chair and chief executive of JPMorgan Chase, according to the Financial Times.The visit came days before the chancellor announced £26bn in tax rises in a budget that did not impose higher levies on banks, after furious lobbying by the sector.The Treasury had not decided whether or not to increase taxes on banks when Chandra flew to New York, according to the Financial Times

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Pub chain Mitchells & Butlers faces £130m hit from rising wage and food costs

The All Bar One owner, Mitchells & Butlers, has warned that it is facing about £130m in extra costs over the next year because of a soaring wage bill and rising food prices.The group, which also owns brands including Toby Carvery, Harvester and Miller & Carter, said the cost increases were largely being driven by April’s increases to the minimum wage and employers’ national insurance contributions.The company also said it was facing increases in food costs, particularly for meat.The additional bill also includes a “preliminary assessment” of the impact of Wednesday’s budget, which included an above-inflation rise in the minimum wage from April. The national living wage will rise to £12

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Expect a tale of two holiday seasons as the well-off spend and the rest pull back | Gene Marks

Will retailers and merchants have a strong holiday season? That depends. This year, more than most, the 2025 holiday season will actually be two holiday seasons.If your business caters to higher-income individuals or if you’re located in a wealthier part of the country, you’ll probably have a decent holiday season. True, even the wealthy are cutting back. But according to the HR firm ADP average salaries have risen between 4

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Bakery chain Gail’s plans to open 40 more outlets as sales soar

The upmarket bakery chain Gail’s is planning 40 more outlets after sales rose by a fifth last year as it opened 36 new bakeries and sales to supermarkets increased.The cafe and retailer, which currently has 185 sites, said sales rose to £278m in the year to the end of February but that pre-tax losses widened to £7.8m, from £7.4m a year before, as costs rose and it spent millions on opening new outlets, according to accounts filed at Companies House.Gail’s directors said staff and energy costs had risen, hitting profit margins, while it spent £51m on store reopening costs

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AI’s safety features can be circumvented with poetry, research finds

Poetry can be linguistically and structurally unpredictable – and that’s part of its joy. But one man’s joy, it turns out, can be a nightmare for AI models.Those are the recent findings of researchers out of Italy’s Icaro Lab, an initiative from a small ethical AI company called DexAI. In an experiment designed to test the efficacy of guardrails put on artificial intelligence models, the researchers wrote 20 poems in Italian and English that all ended with an explicit request to produce harmful content such as hate speech or self-harm.They found that the poetry’s lack of predictability was enough to get the AI models to respond to harmful requests they had been trained to avoid – a process know as “jailbreaking”

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ChatGPT-5 offers dangerous advice to mentally ill people, psychologists warn

ChatGPT-5 is offering dangerous and unhelpful advice to people experiencing mental health crises, some of the UK’s leading psychologists have warned.Research conducted by King’s College London (KCL) and the Association of Clinical Psychologists UK (ACP) in partnership with the Guardian suggested that the AI chatbotfailed to identify risky behaviour when communicating with mentally ill people.A psychiatrist and a clinical psychologist interacted with ChatGPT-5 as if they had a number of mental health conditions. The chatbot affirmed, enabled and failed to challenge delusional beliefs such as being “the next Einstein”, being able to walk through cars or “purifying my wife through flame”.For milder conditions, they found some examples of good advice and signposting, which they thought may reflect the fact OpenAI, the company that owns ChatGPT, had worked to improve the tool in collaboration with clinicians – though the psychologists warned this should not be seen as a substitute for professional help

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Formula One: Qatar Grand Prix 2025 – live updates

Here’s how they line up:Oscar PiastriLando NorrisMax VerstappenGeorge RussellKimi AntonelliIsack HadjarCarlos SainzFernando AlonsoPierre GaslyCharles LeclercNico HulkenbergLiam LawsonOliver BearmanAlexander AlbonYuki TsunodaEsteban OconLewis HamiltonLance StrollGabriel BortoletoFranco ColapintoIt’s a 57-lap race. The race has been won from pole twice out of the three that have been run since 2021.Gordon Ramsay, the uber-celebrity chef, reckons it’s in the bag for Norris tonight, and he can enjoy his title next weekend.“The drivers need to focus on what they control, which is turn one,” says pundit Jamie Chadwick.Will it be another P1 for Piastri?“I sure hope so, that’s the plan,” he says

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Joe Root not a fan of day-night Ashes Test but aware he needs to shine under lights

It rarely takes much for an Englishman to be accused of whinging in Australia but when Joe Root was asked a simple question on Sunday – whether a series such as the Ashes actually needs day-night Test cricket – he simply gave an honest answer.“I personally don’t think so,” replied Root, before England began netting at the Gabba before Thursday’s second Test. “It’s obviously very successful and popular here, and obviously Australia have got a very good record [played 14, won 13]. You can see why we’re playing one of those games.“Ultimately, you know from two years out it is going to be there

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Sultana attacks the monarchy, Israel and ‘pathetic’ Labour in Your Party speech – UK politics live

Sultana says the Labour government is “weak and pathetic” as the party does not have the “political will” to confront the “parasites who own Britain”.She says Your Party is there to dismantle a system that attacks disabled people and demonise people coming to Britain via small boats.Sultana said:We have a weak and pathetic Labour government that is pushed this way and that way with the political winds, because it does not have the political will to confront the parasites who own Britain.We are here to break up a system that humiliates our disabled friends and neighbours and deprives them of the cash that they need, while funnelling an extra 11 billion pounds a year to arms companies.That’s right

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Fears for UK security as Foreign Office moves to scrap unit on conflict and refugee crises

The Foreign Office has been warned that a plan to axe its dedicated unit on emerging conflicts and refugee crises is a “real error” that “undermines UK security” as the department grapples with swingeing cuts.The Foreign, Commonwealth and Development Office’s (FCDO) migration and conflict directorate, which employs about 100 civil servants, is being abolished at the end of this year and its work subsumed by the rest of the department.The directorate provides advice and technical support to governments and civil society groups in trouble spots, including Syria, South Sudan, Ethiopia, Yemen and the Philippines.It is slated to close despite Yvette Cooper, the foreign secretary, writing last week that the FCDO was “stepping up efforts” to support peace-building.The move is part of a wider restructuring that threatens 2,000 jobs – about a quarter of the workforce – and has damaged morale among diplomats

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How to make coquilles St-Jacques – recipe | Felicity Cloake's Masterclass

’Tis the season for food that makes everyone feel a little bit loved and special; for showstoppers – but preferably the kind that don’t stop the show for too long, given how much else is likely to be going on. This French classic, which can be made a day ahead, if necessary, and/or bulked out with other seafood, is a luxurious light starter or fancy canapé.Prep 20 min Cook 15 min Makes 66 large sustainably-sourced scallops (diver-caught, ideally), cleaned and on the shell, or frozen and defrosted scallops (or see method)2 tbsp butter 2 banana shallots, or 4 round ones150ml white wine (optional; see method)100ml double creamFor the topping1 small garlic clove 25g parsley 2 tbsp butter 70g dried breadcrumbsIf you’d like to keep costs down, go for frozen scallops, or for smaller queen scallops (farmed or hand-dived ones tend to be the most sustainable), or mix scallops with other seafood such as small shelled clams and prawns, etc, and cook and serve them in gratin dishes. Store live scallops in the fridge round-side down. For a more substantial dish, add another chopped scallop, or other seafood, per person

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KFC’s bánh mì has its name but not its nature. Who is this sandwich for?

I bite into my KFC bánh mì, and there is silence. No crunch, no crackle. My teeth sink into a bread roll that is neither crusty nor flaky. There is a slaw of cabbage, carrot and cucumber, a whisper of coriander, a fillet of fried chicken, a splodge of mayonnaise and a slightly spicy, barbecue-adjacent “supercharged” sauce. There is no pate, no pickled daikon, no lineup of industrious sandwich-making Vietnamese aunties asking if I want chilli

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Comedian Judi Love: ‘I’m a big girl, the boss, and you love it’

Judi Love was 17 when she was kidnapped, though she adds a couple of years on when reliving it on stage. It was only the anecdote’s second to-audience outing when I watched her recite it, peppered with punchlines, at a late-October work-in-progress gig. The bones of her new show – All About the Love, embarking on a 23-date tour next year – are very much still evolving, but this Wednesday night in Bedford is a sell out, such is the pull of Love’s telly star power.She starts by twerking her way into the spotlight, before riffing on her career as a social worker and trading “chicken and chips for champagne and ceviche”. Interspersed are opening bouts of sharp crowd work – Love at her free-wheeling best

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Fran Lebowitz: ‘Hiking is the most stupid thing I could ever imagine’

I would like to ask your opinion on five things. First of all, leaf blowers.A horrible, horrible invention. I didn’t even know about them until like 20 years ago when I rented a house in the country. I was shocked! I live in New York City, we don’t have leaf problems

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Benjamina Ebuehi’s coffee caramel and rum choux tower Christmas showstopper – recipe

Christmas is the perfect time for something a bit more extravagant and theatrical. And a very good way to achieve this is to bring a tower of puffy choux buns to the table and pour over a jugful of boozy chocolate sauce and coffee caramel while everyone looks on in awe. To help avoid any stress on the day, most of the elements can be made ahead: the chocolate sauce and caramel can be gently reheated before pouring, while the choux shells can be baked the day before and crisped up in the oven for 10 minutes before filling.Prep 10 min Cook 1 hr 15 min Serves 10-12120ml milk 120g butter ½ tbsp sugar A pinch of salt 160g strong white flour 4-5 large eggs, beatenDemerara sugar, for sprinkling400ml double cream ½ tsp vanilla bean paste ½ tbsp icing sugarFor the coffee caramel140ml double cream 2 tsp instant coffee or espresso powder110g sugar 50g unsalted butter A big pinch of flaky sea saltFor the chocolate sauce 150g dark chocolate 1½ tbsp brown sugar 2-3 tbsp rum A pinch of saltHeat the oven to 210C (190C fan)/410F/gas 6½ and line two large baking trays with baking paper. To make the choux, put the milk, 120ml water, butter, sugar and salt in a saucepan and bring to a rolling boil

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Facing burnout, she chased her dream of making pie - and built an empire: ‘Pie brings us together’

Thanksgiving may be a holiday steeped in myth and controversy – but there’s still something Americans largely agree on: there’s nothing wrong with the holiday’s traditional dessert. So says Beth Howard, expert pie maker, cookbook author, memoirist, and now documentary film-maker.The Guardian’s journalism is independent. We will earn a commission if you buy something through an affiliate link. Learn more

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Yes, there are reasons to be cynical about Thanksgiving. But there’s also turkey …

It’s easy to be cynical about Thanksgiving. The origin story that we’re all told – of a friendly exchange of food between the pilgrims and the Native Americans – is, at best, a whitewashed oversimplification. And then there’s Black Friday, an event that has hijacked one of our few non-commercialised holidays and used it as the impetus for a stressful, shameless, consumerist frenzy.The Guardian’s journalism is independent. We will earn a commission if you buy something through an affiliate link

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Wine magnums aren’t just for Christmas – or even champagne

There are many reasons you may want to buy a magnum, and those reasons multiply and proliferate around this time of the year. Your usual night in with your partner becomes a party for six. Dinner with the family becomes an enormous pre-Christmas do, with thirsty adults and kids in the way everywhere. And watering the masses can get expensive, not to mention cumbersome.The Guardian’s journalism is independent

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Danish delight: Tim Anderson’s cherry marzipan kringle recipe for Thanksgiving

Kringles are a kind of pastry that’s synonymous with my home town of Racine, Wisconsin. Originally introduced by Danish immigrants in the late 19th century, they’re essentially a big ring of flaky Viennese pastry filled with fruit or nuts, then iced and served in little slices. Even bad kringles are pretty delicious, and when out-of-towners try them for the first time, their reaction is usually: ”Where has this been all my life?”We eat kringles year-round, but I mainly associate them with fall, perhaps because of their common autumnal fillings such as apple or cranberry, or perhaps because of the sense of hygge they provide. I also associate kringles with Thanksgiving – and with uncles. And I don’t think it’s just me; Racine’s biggest kringle baker, O&H Danish Bakery, operates a cafe/shop called “Danish Uncle”

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How to turn the dregs of a jar of Marmite into a brilliant glaze for roast potatoes – recipe | Waste not

I never peel a roastie, because boiling potatoes with their skins on, then cracking them open, gives you the best of both worlds: fluffy insides and golden, craggy edges. Especially when you finish roasting them in a glaze made with butter (or, even better, saved chicken, pork, beef or goose fat) and the last scrapings from a Marmite jar.I’ve always been fanatical about Marmite, so much so that I refuse to waste a single scoop. I used to wrestle with a butter knife, scraping endlessly at the jar’s sticky bottom, until I learned that there’s a reason the rounded pot has a small flat spot on each side. When you get close to the end of the jar, store the pot on its side, so the last of that black gold inside pools neatly into the side for easy removal

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What’s the secret to great chocolate mousse? | Kitchen aide

I always order chocolate mousse in restaurants, but it never turns out quite right when I make it at home. Help! Daniel, by email“Chocolate mousse defies physics,” says Nicola Lamb, author of Sift and the Kitchen Projects newsletter. “It’s got all the flavour of your favourite chocolate, but with an aerated, dissolving texture, which is sort of extraordinary.” The first thing you’ve got to ask yourself, then, is what kind of mousse are you after: “Some people’s dream is rich and dense, while for others it’s light and airy,” Lamb says, which is probably why there are so many ways you can make it.That said, in most cases you’re usually dealing with some form of melted chocolate folded into whipped eggs (whites, yolks or both), followed by lightly whipped cream

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The small plates that stole dinner: how snacks conquered Britain’s restaurants

It’s love at first bite for diners. From cheese puffs to tuna eclairs, chefs are putting some of their best ideas on the snack menuElliot’s in east London has many hip credentials: the blond-wood colour scheme, the off-sale natural wine bottles, LCD Soundsystem and David Byrne playing at just the right decibel. The menu also features the right buzzwords, such as “small plates” and “wood grill”.But first comes “snacks”. There are classics: focaccia, olives, anchovies on toast

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‘Alicante cuisine epitomises the Mediterranean’: a gastronomic journey in south-east Spain

The Alicante region is renowned for its rice and seafood dishes. Less well known is that its restaurant scene has a wealth of talented female chefs, a rarity in SpainI’m on a quest in buzzy, beachy Alicante on the Costa Blanca to investigate the rice dishes the Valencian province is famed for, as well as explore the vast palm grove of nearby Elche. I start with a pilgrimage to a restaurant featured in my book on tapas, New Tapas, a mere 25 years ago. Mesón de Labradores in the pedestrianised old town is now engulfed by Italian eateries (so more pizza and pasta than paella) but it remains a comforting outpost of tradition and honest food.Here I catch up with Timothy Denny, a British chef who relocated to Spain, gained an alicantina girlfriend and became a master of dishes from the region

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Rukmini Iyer’s quick and easy recipe for spiced paneer puffs with quick-pickled carrot raita | Quick and easy

These moreish little pastries are as lovely for a snack as they are for dinner, and they take just minutes to put together. I like to fill squares of pastry and fold them into little triangular puffs, but if you prefer more of a Cornish pasty look (*food writer cancelled for suggesting paneer is an appropriate pasty filling!*), by all means stamp out circles, fold into half-moons and crimp the edges.Prep 20 min Cook 25 min Serves 3-4225g block paneer 2 spring onions, trimmed20g mint leavesZest of 1 lime, plus 15ml lime juice1 green chilli, deseeded if you wish1 heaped tsp flaky sea salt1 tbsp self-raising flour320g roll puff pastry 1 egg, beatenFor the quick-pickled carrot raita ½ tsp fennel seeds ½ tsp coriander seeds, lightly crushed30ml white-wine vinegar½ tsp flaky sea salt, crumbled2 spring onions, trimmed and finely chopped300g carrots, peeled, quartered lengthways and finely sliced150g natural yoghurtHeat the oven to 220C (200C fan)/425F/gas 7. Tip the paneer, spring onions, mint leaves, lime zest and juice, green chilli and salt into a food processor, and blitz, scraping down the sides occasionally, until the mix resembles very fine couscous. Add the flour, and blitz again until the mix has broken down even more finely

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How to make the perfect butter paneer – recipe | Felicity Cloake's How to make the perfect …

This luxuriantly rich, vegetarian curry – a cousin of butter chicken, which is thought to have been created in the postwar kitchens of Delhi’s Moti Mahal, though by whom is the subject of hot dispute – is, according to chef Vivek Singh, “the most famous and widely interpreted dish in India”. His fellow chef Sanjeev Kapoor describes it as “one of the bestselling dishes in restaurants” there, but here in the UK, though it’s no doubt widely enjoyed, it seems to fly somewhat under the radar on menus, where even the chicken original plays second fiddle to our beloved chicken tikka masala.If you haven’t yet fallen for the crowdpleasing charms of fresh cheese in a mild tomato sauce, consider this a strong suggestion to give it a whirl. Paneer makhni (makhni being the Hindi word for butter, hence also dal makhni), tastes incredibly fancy, but it’s relatively simple and quick to make. Just add bread and a vegetable side to turn it into a full feast

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Fluffy and fabulous! 17 ways with marshmallows – from cheesecake to salad to an espresso martini

They come into their own around Thanksgiving in the US, used alongside savoury dishes, as well as in desserts. Now is the time to try them with sweet potatoes, in a strawberry mousse, or even with soupThe connection between marsh mallow the herbaceous perennial, also known as althaea officinalis, and marshmallow the puffy cylindrical sweet, is historic. In the 19th century, the sap of the plant was still a key ingredient of its confectionary namesake, along with sugar and egg whites. But that connection has long been severed: the modern industrial marshmallow is derived from a mixture of sugar, water and gelatine. Its main ingredient is air