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UK car production falls 17% as industry warns of ‘worrying’ decline

Fewer cars rolled off UK production lines in February in what the industry called an “extremely worrying” slump even before the impact of the Iran war was felt.Vehicle production was 17% lower last month on the same period in 2025, according to the Society of Motor Manufacturers and Traders, as exports dropped sharply.A further decline is expected in March, after the war sent global energy prices soaring and further dented consumer demand, a double blow for carmakers.Mike Hawes, chief executive of the SMMT, said: “Another decline for UK vehicle production and exports is extremely worrying, given these figures pre-date the crisis in the Middle East. While the sector has made efforts to build resilience into its logistics and supply chains post-Covid, the conflict adds further strain

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Almost half a million Lloyds customers had personal data exposed in IT glitch

Lloyds Banking Group exposed the personal data of nearly 500,000 customers in an IT glitch that left people’s payments, account details and national insurance numbers visible to other users, a committee of MPs has revealed.A letter from Lloyds, published by MPs on the Treasury select committee on Friday, blamed the glitch on a software defect introduced during an IT update to its Lloyds, Halifax and Bank of Scotland mobile banking apps overnight into 12 March.The bank explained that customers would have had to be looking at their app within “small fractions of a second” of other users in order to access their details.However, it still meant up to 447,936 customers were potentially able to view private information of other users, with Lloyds adding that about 114,182 people ended up clicking into transactions that revealed account details, national insurance numbers or payment references.Even people who were not Lloyds Banking Group customers may have had their transaction details exposed, the bank said

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Five firms including Autotrader and Just Eat investigated over fake review failings

The UK competition watchdog has launched investigations into five companies including Autotrader and Just Eat over concerns they have not done enough to tackle fake and misleading online reviews.The Competition and Markets Authority (CMA), which has previously investigated the tech companies Amazon and Google, said its latest crackdown includes the funeral services operator Dignity, the review company Feefo and the restaurant chain Pasta Evangelists.The CMA said that in the case of Autotrader and Feefo it was looking at whether a number of one-star reviews, moderated by Feefo, were excluded from being published on the car-selling platform and therefore did not give consumers a full picture of other customers’ experiences.The Dignity investigation focuses on whether staff were asked to write positive reviews about the company’s cremation services.Just Eat, the food delivery company, is being investigated over concerns that its system “inflated certain restaurants’ and grocers’ star ratings”

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US markets see biggest slump since start of US-Israel war on Iran

US markets saw their biggest slump since the start of the US-Israel war with Iran on Thursday as Donald Trump said the conflict’s impact on oil prices had not been as bad as he expected.The Dow closed 450 points down, while the S&P 500 dipped 1.7%. The tech-heavy Nasdaq fell 2.3%, plunging into correction territory, which happens when an index falls at least 10% below its most recent peak

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The Middle East price shock hasn’t hit Next – yet | Nils Pratley

In the context of Next, which has just reported full-year pre-tax profits of £1.16bn, an estimated £15m of extra fuel and air freight costs arising from the Middle East conflict is tiny. The sum, which in any case assumes disruption lasts three months, can be lost in the wash, or more precisely “offset by savings elsewhere”.The chief executive, Simon Wolfson, a boss who tends to err on the side of caution when guiding on profits, saw no reason not to add £8m to this year’s number as a mechanical read-through from last year’s outcome. If there wasn’t a war on, one can assume there would have been a proper profit upgrade

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NS&I chief executive replaced in ‘fresh start’ over missing savings crisis; bad day for markets – as it happened

The boss of National Savings and Investments appears to have been dismissed over the £476m savings scandal at the bank.Pensions minister Torsten Bell has told MPs that he has appointed Sir Jim Harra, a senior civil servant, to take over as the chief executive of NS&I on an interim basis, replacing Dax Harkins.Bell says Harra, a former first permanent secretary at HMRC, will provide “a fresh start for NS&I”, following its failure to trace missing savings belonging to customers who have died.Updating MPs on the crisis over deceased customers’ savings, Bell says he wants to make sure NS&I has “the very best leadership” in place.Bell tells MPs: double quotation markSir Jim will undertake a review over the next three months to spell out in detail the background to this tracing problem and to set out what lessons must be learned for NSI going forward

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Next says Middle East conflict could raise clothing prices by up to 10%

The boss of Next has said clothing prices could rise by 4% to 10% if conflict in the Middle East extends into the autumn and factories are hit by higher fuel and fabric costs.Simon Wolfson said the clothing and home retailer had so far seen little disruption to its supply chain.While container ships are being delayed by up to two weeks as they travel slowly to save fuel, he said the company already held enough spare stock to prevent gaps on shelves.He said these costs could amount to £15m if the conflict lasts three months and prices could begin to rise by about 1% from June or July if disruption dragged on until then.Lord Wolfson added that Next was offsetting additional costs on fuel and air freight with savings elsewhere and it did not expect any effect on profits for the year ahead

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There are solutions to Britain’s energy crisis | Letters

The Iran war has exposed the cost of successive governments’ fixation on short-term, vote-winning policies, leaving Britain increasingly vulnerable to strategic coercion, particularly in energy (The UK sleepwalked into this energy price shock, 23 March).British companies currently lead a new, technologically proven, job-creating industry which, had it been supported earlier, would have strengthened security of supply and reduced costs. It is tidal stream energy.Britain has about 50% of Europe’s tidal resources, all within our territorial waters and flowing at different times. It is predictable, inexhaustible and can be operational within three years of consent, independent of global energy prices and weather variability

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Two salon owners wanted to go zero-waste. Could they do it and keep their business afloat?

Scisters Salon & Apothecary in the San Diego area is committed to sustainable beauty and going low-wasteThe first thing you notice when you walk into Scisters Salon & Apothecary is what isn’t there. No wall of glossy plastic bottles promising “repair” or “shine”. No sharp chemical tang or aerosol haze. The only trash can is a tiny basket that mostly collects coffee cups and gum wrappers clients bring from home.Instead, the shelves of this southern California salon are lined with large refill containers of shampoo and conditioner, houseplants dot the space, hair clippings are swept away for compost, and the air carries a trace of bergamot and vanilla

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Ministers vow to spend record £8.4bn on road maintenance in England

Ministers have pledged to spend record amounts on road maintenance as part of a £27bn five-year investment plan for England’s major roads and motorways.The government said it was aiming to “fix the foundations” with almost a third, £8.4bn, of the spending going on maintenance, including resurfacing a quarter of England’s strategic road network.However, campaigners said the plan – the government’s third road investment strategy, known as RIS3 – was still building needless new roads, with funding approved for 16 schemes.That includes £1

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Ticketmaster quietly raised other fees after US crackdown on hidden charges

Following a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at checkout. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money.“To account for the loss of order processing revenue, we must adjust fees to offset the revenue loss,” Ticketmaster wrote in an email to the Findlay Toyota Center in Arizona last year. The venue eliminated a $6 order processing fee, but raised the service fee on each ticket by $2 instead

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Co-op boss quits after year marked by cyber-attack and claims of ‘toxic’ culture

The Co-op Group has announced that its chief executive will step down this weekend after a difficult year that included a cyber-attack and recent claims of a “toxic” culture at the business.Shirine Khoury-Haq will depart on 29 March and Kate Allum, a board member and former boss of the dairy group First Milk, will step in as interim boss while a permanent replacement is sought.News of the exit came as the company, which owns more than 800 funeral parlours and an insurance and legal advisory business, as well as operating more than 2,000 convenience stores, dived to an underlying loss of £125m.The drop from a £45m profit the year before came after it took a £107m profits hit from the damaging IT hack, which forced it to shut down some systems.On Thursday, Khoury-Haq denied that her resignation was linked to the allegations of a toxic culture

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Wall Street hits six-month low as Trump ‘appears to lose his grip on markets’ – business live

The US stock market has dropped to its lowest level since last September, as analysts warn that president Trump may be losing his grip on the markets.The S&P 500 index has dropped by 0.8% today to 6,425 points, adding to Thursday’s 1.75% fall on the benchmark US stock market index.The tech-focused Nasdaq index is down 1%, also at a six-month low

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Ministers should ‘start doing stuff’ to help farmers and cut fuel costs, says Asda boss

Asda’s executive chair has called on the government to “stand up and start doing stuff” to support farmers and ease the price of fuel as he warned that food prices would inevitably rise as a result of the conflict in the Middle East.Allan Leighton said farmers were under pressure but the supermarket had so far received “a trickle of requests not an avalanche” of cost price increases from its suppliers, as they were under pressure from higher fertiliser, energy and fuel costs.“I do believe it will create inflation,” he said, adding that the pace of cost increases was volatile and quite different across the various commodities.Leighton also warned of “temporary shortages’” at petrol stations, as supplies are squeezed by the conflict in the Middle East, with the RAC reporting on Friday that the average price of unleaded petrol in the UK had risen to 150p a litre.Leighton accused the government of benefiting from £3bn of income from fuel duties as prices rose and said it should ease these duties or support farmers on energy or other costs

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Wikipedia bans AI-generated content in its online encyclopedia

Wikipedia has banned the use of artificial intelligence in the generation or rewriting of content for its voluminous online encyclopedia.In a recent policy change, Wikipedia said that the use of large language models (or LLMs) “often violates” its core principles and will not be allowed. The English language version of Wikipedia has more than 7.1m articles.The use of AI has been a contentious issue among Wikipedia’s community of volunteer editors but a vote among the site’s editors supported the ban, according to 404 Media

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Number of AI chatbots ignoring human instructions increasing, study says

AI models that lie and cheat appear to be growing in number with reports of deceptive scheming surging in the last six months, a study into the technology has found.AI chatbots and agents disregarded direct instructions, evaded safeguards and deceived humans and other AI, according to research funded by the UK government-funded AI Safety Institute (AISI). The study, shared with the Guardian, identified nearly 700 real-world cases of AI scheming and charted a five-fold rise in misbehaviour between October and March, with some AI models destroying emails and other files without permission.The snapshot of scheming by AI agents “in the wild”, as opposed to in laboratory conditions, has sparked fresh calls for international monitoring of the increasingly capable models and come as Silicon Valley companies aggressively promote the technology as a economically transformative. Last week the UK chancellor also launched a drive to get millions more Britons using AI

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McLaren and Lando Norris aim to put horror start behind them at Japanese Grand Prix

McLaren’s intent is clear as they enter the Japanese Grand Prix after a trying opening to the season: the only way is up. Suzuka’s singular and spectacular test will form another part of the team’s learning curve of the new regulations, with optimism that the defending champion Lando Norris’s title and the team’s constructors’ championship are still within reach.After Mercedes dominated the opening two rounds, McLaren found themselves third fastest but well behind Ferrari and as much as half a second off the pace. They were honest in acknowledging they had work to do on the aerodynamic side of the chassis and on understanding how best to exploit their new engines under the power management rules that are now a key part of performance.Moreover, with both cars failing to even make the start at the last round in China after two separate electrical issues with their battery units, there is no little impetus to at least put in a full race distance in order to better get to grips with their cars

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RFU stops short of delivering full backing for Borthwick but denies Farrell talks

The Rugby Football Union chief executive, Bill Sweeney, has provided another strong indication that the head coach Steve Borthwick will lead England in this summer’s Nations Championship fixtures pending the outcome of a formal review into their disappointing Six Nations campaign.While Sweeney declined to state definitively that Borthwick will be in charge for a difficult run of Test matches against South Africa, Fiji and Argentina in July he said the RFU’s main focus in the review is providing additional support to the existing coaching team, as well as revealing that there have been no approaches made to Andy Farrell, the Ireland head coach whose contract expires after the 2027 World Cup.Sweeney’s frankness on Farrell could return to haunt him given the uncertainty over the British and Irish Lions coach’s long-term plans, and remaining doubts over Borthwick’s future beyond this summer.Farrell has a chequered history with the RFU, serving as England defence coach under Stuart Lancaster before the entire staff were sacked after they were eliminated at the pool stage of the home 2015 World Cup. He subsequently rejected an offer to join Eddie Jones’ backroom team three years later after failing to receive assurances that he would replace the Australian as head coach after the 2019 World Cup

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Reports Sadiq Khan could join Starmer’s cabinet dismissed by allies

Allies of Sadiq Khan have dismissed reports the London mayor could join Keir Starmer’s cabinet after being made a peer, although it remains possible he could join the Lords while keeping his current job.Downing Street said reports that Khan could become a peer after crucial elections in May across England, Scotland and Wales were “speculation”, while a Labour source also declined to comment.Any decision on a peerage was one for No 10, Khan’s allies said, but they ruled out the possibility cited by the Financial Times that Khan could be brought in to strengthen Starmer’s cabinet after joining the House of Lords.Khan spent a decade as a London MP before stepping down in 2016, having won the first of three consecutive election victories to be London mayor, a role where he has had some success in courting support beyond Labour’s core vote, such as Greens and Liberal Democrats, to defeat Conservative opponents.A role for Khan working closer with Starmer could be sold by No 10 as the prime minister making full use of Labour’s talents, particularly given that the London mayor has at times been critical of the government, for example warning after the Gorton and Denton byelection loss to the Greens that Labour must stop taking progressive voters for granted

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Social media has led to a ‘complete rewiring of childhood’, says minister – UK politics live

Josh MacAlister, the minister for children and families, said there has been “a complete rewiring of childhood” over the last decade due to social media and screen time.Speaking on the new government guidance for parents of young children, he told ITV’s Good Morning Britain: “We’re trying to help create some new social norms.“There’s no judgment. It’s much easier to say these things than it is to do them, I appreciate.”That’s all from us on the UK politics blog, thanks for following along

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Ready to order? 10 rules for UK’s restaurant diners

Hospitality is in a right state at the moment, what with the seemingly never-ending shitshow of rising rents and rates, extortionate VAT, higher staffing, produce and utility costs, and all those other well-documented socioeconomic pressures (don’t mention the Bre*it word, please). So the last thing those of us who work in this beleaguered industry need right now is to be kicked in the proverbials by the very people we rely on perhaps more than anyone. And, yes, by that I mean you, our lovely customers. So here is some advice on how to avoid infuriating your serving staff.Turn up … Pre-Covid, most restaurants didn’t have the balls to take card details or charge for late cancellations and no-shows, but that’s all changed now (thank God)

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Is foraging really feasible to feed myself?

When I called Robin Greenfield, an environmental activist and author, his assistant answered. “We’re stopped really quick,” Marielle said, adding “he is harvesting a ton of wild onions right now. He’ll be on in just a minute.”I waited, curious to see his haul and bemused by his willingness to delay an interview for wild vegetables. I had called Greenfield, who wrote Food Freedom about the year he grew and foraged 100% of his food, to talk about how possible, or hard, it is to do just that

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Jimmy Kimmel on Mike Johnson’s new award for Trump: ‘You can almost feel his spine exiting his body’

Late-night hosts mocked the Republican party’s inaugural “America First” award for Donald Trump as he finally reveals the “present” he received from Iran.Jimmy Kimmel had a field day with the Republican National Committee’s inaugural “America First” award, presented to Trump on Wednesday by Mike Johnson, the House speaker, who described the prize as “appropriate for the new golden era in America”.“I can’t figure out who should be more embarrassed: the guy who came up with the new award, or the guy who proudly accepted the new award,” Kimmel laughed.“Watch Mike Johnson here,” he added before a clip of the lawmaker’s speech. “You can almost feel his spine exiting his body

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Dark Mofo: 2026 festival to show Willem Dafoe film that can only be watched by one person at a time

A hallucinatory experimental film starring Willem Dafoe and Charlotte Rampling that can only be watched by one person at a time is heading to Australia as part of Tasmania’s 2026 Dark Mofo festival.It’s estimated that only 500 people in the world have seen French artist Loris Gréaud’s film Sculpt since its premiere at the Los Angeles County Museum of Art in 2016 – although the exact figure is hard to know, since he later gave the files to hackers to distribute over the dark web.But come June, a lucky few can bid to join the film’s rarefied audience, when Gréaud presents a new edit – bemusingly titled Sculpt: Eye of the Duck – to one audience member at a time at a secret location outside of Hobart. It exemplifies the kind of weird and wonderful, rare and had-to-be-there experience that Dark Mofo has become known for.On the morning of each performance, hopeful viewers will be able to queue at a box office in downtown Hobart for one of nine timed, solo-viewing slots that day

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From basil to pistachio and peas – in praise of pesto, whichever way you make it

It was not without satisfaction that I found my 14-year-old son making pesto the other week – for the first 13 years of his life he referred to it as either “pesto-the-bogey-man”, or “gross”. To avoid interfering and sabotaging the moment, I didn’t look too closely, so I didn’t clock the shallow bowl and immersion blender combination. I did hear the noise – a blunt churn – as the blade hit the leaves and nuts. Acting more like a leaf blower than cutter, it sent green and white oily fragments up the cupboards and over pretty much every pot, utensil and tool nearby. Impressively unfazed, he managed to scrape a good proportion of the elements into the food processor and make an extremely tasty pesto, which was mixed with linguine, green beans and potatoes

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Anything but eggs – the best chocolate for Easter

If you like chocolate and nut butter, Radek’s Chocolate is doing wonderful things with both, and its dairy free Silky Almond Chocolate Rabbit is magically creamy. Looking more like subservient mice than bunnies, NearyNógs’ dark chocolate bunnies, stuffed with salted caramel, were my favourite. A superb, successful marriage of very good Ecuadorian chocolate and caramel: worthy of a royal telegram.The Guardian’s journalism is independent. We will earn a commission if you buy something through an affiliate link

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Four knockout bakes and tips from the master: Edd Kimber’s recipes for cooking with chocolate

From a white chocolate cheesecake tart and flourless chocolate cake to double chocolate olive oil and marbled matcha cookies, explore chocolate’s endless versatilityChocolate is a truly magical ingredient. Not only is it a powerhouse of flavour, it also pairs beautifully with other ingredients to make something incredible. Chocolate isn’t one note, mind; from the heady richness of an intense dark chocolate to the nostalgic creaminess of milk chocolate and the often maligned simplicity of white chocolate, it can be the star of the show or simply the supporting act. Chocolate can do it all.This is my go-to dinner party dessert

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Sauces, spreads, sprinkles – and cocktail in a can: whose fridge is this?

Amba sauce “I’m very jar orientated; a lot of my cooking is about combining big flavours. I’m also a sucker for a sour ingredient, and this Iraqi pickled mango condiment is really sour – more so than tamarind. If I’m garnishing a dish with tahini, then I’ll use amba to cut through the richness, otherwise I’ll use it in lieu of citrus.”Stem ginger in syrup “My grandpa always gave me this when I was a kid, and I thought it was disgusting. However, now it’s essential; I often make a (chopped) stem ginger and spring onion salsa – it’s sweet and spicy

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Rachel Roddy’s recipe for potato, aubergine and herb tortino alla fiorentina

The sky is the same shade as old Tupperware, our tortoise appears to have gone back into hibernation, the flat upstairs has builders in, but the kitchen smells gorgeous, thanks to this week’s recipe. It is one of the variations suggested by Anna Gosetti Della Salda for her aubergine and egg tortino alla fiorentina in the Tuscany chapter of Le Ricette Regionali Italiane, an indispensable book that I would save from a fire. The addition of potato to the aubergine makes it an even more substantial, velvet-like and better-tasting dish, I think: a layered vegetable bake crossed with a frittata that fancies itself as having a touch of baked eggs (although don’t expect any puffing up).Instead of the aubergine, you could use artichoke hearts (trimmed and cut into slim wedges), courgettes or cardoon, and, if you fancy, you could also add a crumbled sausage or a handful of diced pancetta. Whatever you use, however, a fundamental stage in terms of both flavour and texture is the initial cooking of the vegetables: frying the potatoes, then covering the pan so they fry-steam into tenderness; the aubergine by simply frying

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How to turn old sourdough into a classic pudding – recipe | Waste not

Bread-and-butter pudding is a zero-waste recipe that has stood the test of time, not least because it’s so practical, comforting and thrifty. Like the best no-waste dishes, it transforms something worthless such as old bread into something truly indulgent. This version is based on Raymond Blanc’s classic, with a few of my own simplifications and adaptations over the years.Most traditional bread-and-butter pudding recipes call for white bread, caster sugar and extra egg yolks, but, unless you’ve got a clear plan for those egg whites, they can very easily end up being wasted. Whole eggs work beautifully in custard, and make very little difference to the richness of the finished pudding; I simply use a touch less milk to compensate

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Fresh start: Hetty Lui McKinnon’s recipes to celebrate spring

Vegetables are in my blood. I grew up surrounded by them; boxes upon boxes scattered around my childhood home, a perk from my father’s job as a wholesale purveyor (of bananas, specifically) at Sydney’s Flemington Markets (now known as Sydney Markets). Our family enjoyed an embarrassment of nature’s riches; an endless supply of succulent Asian greens, rotund cauliflowers, glossy aubergine, perky spring onions, and bulging cabbages that overflowed from crates in and around the kitchen and dining room. We needed to step over trays of stone fruit and cartons of oranges to get to the bathroom. In the summer, I gorged on apricots and cherries until I was sick (true story) – I had no self-control when it came to the fresh stuff

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Kurdish kitchens, baked bean alaska and Mexican soul: the best spring cookbooks for 2026 – review

Nandên: Recipes from my Kurdish Kitchen by Pary BabanBecause the Kurdish people are spread across several national boundaries, their food tends to get lumped in with that of the Turkish, Iranian, Syrian and other communities with which they coexist. Indeed, when Pary Baban opened her first London restaurant she was told by a fellow Kurd she was “brave” to advertise it as Kurdish, given how few people would be familiar with the concept. “If I don’t do it,” she recalls saying then, “and you don’t do it, then who will do it, and when will we put our food on the map?” For those who can’t make it to Nandine (which, like Nandên, means kitchen in Kurdish) in Camberwell to learn from her own hands, this book serves as an admirable guide through a world of slow-cooked lamb and vegetable stews, fluffy breads and cooling yoghurt soups, as well as a wealth of stories from her childhood surrounded by the peaks of Iraqi Kurdistan. Driven out by Saddam Hussein’s government in the 1980s, she and her family fled east into the hills, staying with relatives, farmers, shepherds and foragers, in mountain villages – a journey that ignited Baban’s interest in recording her people’s traditions at a time when it seemed they could easily be lost for good. She began scribbling down their recipes in notebooks: and almost 40 years of cooking later, Nandên is the very fine end result

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‘Truly vile’: the UK’s 25 best (and worst) novelty hot cross buns – tested!

Can you beat a traditional spiced yeast bun at Easter? There’s only one way to find out. Bring on the rhubarb and custard version, the red velvet, the chocolate and fudge, the tiramisu …The Guardian’s journalism is independent. We will earn a commission if you buy something through an affiliate link. Learn more.Hot cross buns, the Easter treat traditionally eaten on Good Friday, now appear in our shops as early as January

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What’s the best material for a chopping board, and how to avoid mould?

I saw an influencer advocating for titanium chopping boards. Are they really the way to go? If not, which material is best? My wooden one has some black mould.Lenka, by email“From the off, no!” says Itamar Srulovich, whose latest cookbook, Honey & Co Daily, co-authored by Sarit Packer, is published later this spring. “The technology of chopping boards works, it’s bulletproof – this is criminal!” Sam Clark, co-founder of London’s Moro and Morito, couldn’t agree more: “The idea of chopping on a titanium board, with metal against metal, sends shivers down my spine,” he says.Of course, the surface on which you choose to chop will impact your knife, and for Milli Taylor, who is behind the When in Rome Substack, she “couldn’t imagine anything worse than titanium”

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Spring’s bounty: what to sow, plant, prune, harvest and eat

ElderflowerPick on the sunniest May days, when their scent is heady and sweet, to infuse for cordial. For a truly special tipple, pour a litre of gin into a large, shallow dish, and stand as many elderflower heads, florets down, as fit for two hours. Drain, bottle, and enjoy with tonic and ice on a warm evening.RhubarbThe world’s finest rhubarb comes from a few square miles of Yorkshire thanks to a combination of climate, soil and culture. A delicious treat for the freshest stalks: dip raw in the syrup of a jar of stem ginger and nibble

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‘I’d smoke Biscoff if I could’: how a little Belgian biscuit became a social media sensation

Biscoff-based recipes are breaking the internet – everything from cheesecakes and milkshakes to prawn dishes and salads. A few traditionalists are even enjoying the biscuits on their own. What’s behind this sweet success story?Around 15 years ago, Ashley Markle was admitted into a secret world, introduced to the treasures of an exclusive supply chain. She was staying at her aunt’s house and, one morning, when her aunt made her a coffee, she placed a little plastic-wrapped biscuit on the side. “I’d never seen them before,” says Markle