‘Virtual employees’ could join workforce as soon as this year, OpenAI boss says

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Virtual employees could join workforces this year and transform how companies work, according to the chief executive of OpenAI,The first artificial intelligence agents may start working for organisations this year, wrote Sam Altman, as AI firms push for uses that generate returns on substantial investment in the technology,Microsoft, the biggest backer of the company behind ChatGPT, has already announced the introduction of AI agents – tools that can carry out tasks autonomously – with the blue-chip consulting firm McKinsey among the early adopters,“We believe that, in 2025, we may see the first AI agents ‘join the workforce’ and materially change the output of companies,” wrote Altman in a blogpost published on Monday,OpenAI is reportedly planning to launch an AI agent codenamed “Operator” this month, after Microsoft announced its Copilot Studio product and rival Anthropic launched the Claude 3.

5 Sonnet AI model, which can carry out tasks on the computer such as moving a mouse cursor and typing text.McKinsey, for instance, is building an agent to process new client inquiries by carrying out tasks such as scheduling follow-up meetings.The consulting firm has predicted that by 2030, activities accounting for up to 30% of hours worked across the US economy could be automated.Bloomberg reported that Operator will use a computer to take actions on a user’s behalf, such as writing code or booking travel.Last year, Microsoft’s head of AI, Mustafa Suleyman, indicated the company is moving towards agents that can make purchasing decisions, saying he had seen “stunning demos” where the agent carries out transactions independently, although there have also been “car crash moments” in development.

However, an agent with these capabilities will emerge “in quarters, not years”, Suleyman said.Before making the agent prediction, Altman also wrote in his blog that OpenAI knows how to build artificial general intelligence (AGI), a theoretical term that he has referred to in the past as “AI systems that are generally smarter than humans”.“We are now confident we know how to build AGI as we have traditionally understood it,” he wrote, adding that OpenAI was now turning its ambitions towards “superintelligence”.“We love our current products, but we are here for the glorious future.With superintelligence, we can do anything else,” he wrote.

“Superintelligent tools could massively accelerate scientific discovery and innovation well beyond what we are capable of doing on our own, and in turn massively increase abundance and prosperity.”Altman also participated in a Q&A with Bloomberg published this weekend in which he predicted that Elon Musk will continue his feud with OpenAI this year, but will stop short of using his relationship with Donald Trump to hurt the company.Sign up to Business TodayGet set for the working day – we'll point you to all the business news and analysis you need every morningafter newsletter promotionAltman said he expected the world’s richest person to maintain his legal battle with OpenAI, although he played down the prospect of being challenged to a cage fight with Musk, who asked Meta’s Mark Zuckerberg for a mixed martial arts bout in 2023.“I think he’ll do all sorts of bad s***.I think he’ll continue to sue us and drop lawsuits and make new lawsuits and whatever else,” Altman told Bloomberg.

“He hasn’t challenged me to a cage match yet, but I don’t think he was that serious about it with Zuck, either, it turned out … he says a lot of things, starts them, undoes them, gets sued, sues, gets in fights with the government, gets investigated by the government.That’s just Elon being Elon.”Musk dropped an initial lawsuit against OpenAI in June last year but returned two months later with a new complaint that has been expanded to include Microsoft, OpenAI’s biggest backer.The suit accuses OpenAI of pursuing profit over safety and “actively trying to eliminate competitors”.Musk and Altman have a fractious history.

The two co-founded OpenAI in 2015 before Musk left the company over an internal power struggle several years later,OpenAI was founded with the aim of building “safe and beneficial” AGI,Altman added that he did not expect Musk to use his influence within the incoming Trump administration to hobble competitors such as OpenAI,Musk launched a new AI business, xAI, in 2023,“Will he abuse his political power of being co-president, or whatever he calls himself now, to mess with a business competitor? I don’t think he’ll do that.

I genuinely don’t.May turn out to be proven wrong,” he said.
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Consumers could face price rises of 20% in 2025, trade experts warn

The price of household staples including food and drink could climb by as much as 20% in 2025 if challenges with sourcing and transporting goods continue, an industry body has warned.The cost of electronics, machinery, chemicals and petroleum products could also rise, said the Chartered Institute of Procurement and Supply (CIPS), as a result of geopolitical instability, including tensions in the Middle East, supply chain disruption and cybersecurity issues.Buying and supplying items including food and drink could cost businesses as much as a fifth more this year, which they will pass on to consumers, according to the international trade association, which represents 64,000 member organisations in procurement and supply chains across 150 countries.The cost of everyday products could be pushed even higher if Donald Trump follows through on threats to apply tariffs to goods entering the US after his inauguration as president on 20 January.International shipping costs have been rising in recent months as global freight companies faced a string of challenges in moving goods around the world

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UK long-term borrowing costs rise to highest since 1998 – as it happened

As reported earlier, the UK’s long-term borrowing costs have risen to the highest level since 1998, as the government gears up for a number of bond sales this year.The yield, or interest rate, on 30-year gilts, as UK government bonds are known, climbed by four basis points to 5.22% after a bond auction.The rise in borrowing costs is increasing pressure on the chancellor, Rachel Reeves, to keep the market on side ahead of a raft of bond sales.The Labour government plans to sell £297bn of bonds this fiscal year — the second-highest on record, Bloomberg News reported

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Mark Carney: the ‘rock star central banker’ weighing up run to be Canada’s PM

Mark Carney, who has said he is considering a run to replace Justin Trudeau as the Canadian premier, spent seven years in the UK as the Bank of England governor.Carney was headhunted in 2013 by the then chancellor, George Osborne, after serving as the governor of the Bank of Canada, and was known at the time by the unlikely epithet of “rock star central banker”.He remains an influential figure on the global economic stage, and Rachel Reeves hailed his endorsement at the 2023 Labour conference – given by video message – as the party sought to present itself as economically credible. Carney called Reeves a “serious economist” who “understands the economics of work, of place and family”.Carney arrived in London determined to bring change to the stuffy Bank

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‘Just make people come in on the second Thursday of the month’: workspace provider Mark Dixon on the WFH debate

The head of the flexible office company IWG is a big fan of hybrid shifts and says ‘working close to home’ is the way forwardWorking from home isn’t generally a success for Mark Dixon. “I’m too easily distracted,” he says. “You have to be quite disciplined to be a successful home worker, whether that’s for one day or five days.”The tycoon’s admission will not raise any eyebrows given his ­decades-long role running FTSE‑listed IWG (International Workplace Group) – one of the world’s largest office space providers, valued at £1.6bn

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Next to increase prices to help pay for budget tax changes

Next has said it will increase prices by 1% this year to help offset a £67m rise in wage costs driven by budget tax changes, which it expects will slow UK sales growth this year.The fashion and homewares retailer said the tax increases for employers announced by the government in October and their potential impact on prices and the job market “begin to filter through into the economy”.However, the Next chief executive, Simon Wolfson, said the alterations to price and sales expectations were “not a big change” and he did not think the budget changes had hit trading in the run-up to Christmas.The group upped its profit forecasts by £5m after better than expected sales in the key festive trading period.Lord Wolfson said mild weather, which hit sales of coats, boots and knitwear, and other factors were likely to have had more impact

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UK food price inflation hits 3.7%, the highest level since March

Food price inflation jumped to 3.7% last month, the highest level since March, helping fuel a bumper season for supermarkets.Sales at the big grocery chains were up 2.1% over the four weeks to 29 December compared with a year before, according to the analysts Kantar. However, that rise was flattered by food price growth, which jumped more than one percentage point from 2